Privacy Policy
A legal disclaimer
The information provided on this website is for general informational purposes only. While Tandem Heating & Air strives to ensure that the information presented is accurate and up to date, it is not intended to serve as legal, financial, or professional advice.
Any explanations or descriptions on this site are high-level in nature and may not reflect the specific circumstances of your situation. You should not rely on this information as a substitute for professional advice. We recommend consulting with qualified legal, financial, or technical professionals to obtain guidance tailored to your individual needs.
Use of this website does not create a contractor-client, professional, or advisory relationship between you and Tandem Heating & Air.
Privacy Policy
Last Updated: January 29, 2026
Tandem Heating & Air (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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Name
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Phone number
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Email address
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Service address
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Information submitted through contact forms, booking forms, or service requests
We may also collect limited non-personal information automatically, such as browser type, device information, and website usage data, to help improve our website and services.
How We Use Your Information
We use the information we collect to:
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Respond to inquiries and service requests
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Schedule appointments and provide HVAC services
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Communicate with you about your service or estimate
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Improve our website, customer experience, and offerings
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Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
Sharing of Information
We may share your information only when necessary to:
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Provide services you request (such as scheduling or communication tools)
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Comply with legal obligations
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Protect the rights, property, or safety of Tandem Heating & Air, our customers, or others
Any third parties we work with are expected to maintain the confidentiality of your information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may request to review, update, or delete your personal information by contacting us directly. You may also opt out of non-essential communications at any time.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us